Mudad auto-upload service authorizes the Bank to upload the WPS return file on behalf of the Customer (establishment) to Mudad platform. 

Mudad auto file upload is not a mandatory service. Customer has the option to opt-in for this service.

UNN- Unified National Number should be updated in Bank records

MOL ID- Ministry of Labour ID should be input correctly while uploading the WPS file for processing

The charges are SAR 100 + VAT per file successfully uploaded to Mudad platform. If the WPS return file upload to Mudad fails, then charges will not be applicable. 

The customer representative who are responsible for sending the instructions for WPS service should check the status in the Bank Channel & similarly on the Mudad platform on the 5^th working day from the date of successful WPS processing to ensure the WPS return file is uploaded successfully. 

Customer representative needs to login to Mudad platform on the 5^th working day from the date of successful WPS processing and ensure to attend and resolve any compliance queries raised by Mudad on the WPS return file submitted by the Bank via direct integration to Mudad portal. 

For any support from banks if there are any technical rejections in the WPS return file submitted to Mudad platform kindly reach out to your RM as per current process.

Company needs to download the return file from the Bank E-Channel and upload it manually as per current process.  

Yes, WPS return files will be available in SAB iCorp Channel for the customer to download.

Yes, you can unsubscribe the Mudad service, you contact your RM to get the form to unsubscribe Mudad service.

Even if an establishment has registered previously with Mudad, Customer willing to avail the auto upload feature are required to subscribe to this service from bank.

There are no subscription charges for Mudad auto-upload feature, customer will be only charged if the service is utilized at the time of submission of the WPS file for processing.