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November 2024
Riyadh, Saudi Arabia –4- November- 2024 – Saudi Awwal Bank has achieved the ISO 9001:2015 certification from the International Organization for Standardization (ISO), becoming the first bank in the Kingdom to receive this prestigious recognition. This certification is awarded to organizations that effectively manage and enhance quality in their operations.
The certification process involved thorough audits conducted by experts from the British Standards Institution (BSI) over the past three months, assessing various processes and procedures within the bank. This review ensured that SAB is committed to quality management and continuous improvement, allowing the bank to better meet customer expectations.
Ghada Al Jarbou, Chief Operating Officer at SAB, stated: "We are pleased to be the first bank in the Kingdom to obtain the ISO 9001:2015 certification. This achievement reflects our commitment to delivering quality services and our focus on improving performance across the bank."
She added, "This certification represents the hard work and teamwork of our staff. It strengthens our position in the banking sector and supports our goals in line with the Saudi Vision 2030."
This certification highlights SAB’s ongoing commitment to improving its services and meeting the needs of its customers, contributing to the broader economic growth in the Kingdom.
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© SAB, Saudi Arabia. All Rights Reserved, 2024
Saudi Awwal Bank, a listed joint stock company, incorporated in the Kingdom of Saudi Arabia, with paid in capital of SAR 20,547,945,220, commercial registration certificate 1010025779, unified number 7000018668, Mailing Address: P.O. Box 9084, Riyadh 11413. National Address: 7383 King Fahad Branch Rd, 2338 Al Yasmeen Dist., 13325 Riyadh, Kingdom of Saudi Arabia, Tel. +966 11 4050677, www.sab.com, licensed pursuant to the Council of Ministers Resolution No. 198 dated 06/02/1398H and Royal Decree No. M/4 dated 12/08/1398H, and regulated and supervised by the Saudi Central Bank.