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Complimentary Airport Transfer with your SAB Credit Cards

Traveling just became more rewarding! SAB Credit Cardholders can now enjoy complimentary airport pickup and drop-off services across the Kingdom: Riyadh, Jeddah, and Dammam and 17 Global Airports

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How to benefit from the Service

  1. Download the ZAPS Premium app from the application store (app store and google play)
  2. Register or log in to your account.
  3. Select the Airport Transfer option under services.
  4. Enter your travel details, including:
    • City and car type ((restrictions may apply for passengers and luggage).
    • Terminal number and flight details.
    •  Customer Location (pickup, drop-off)
    • Mobile number and additional driver instructions.
  5. Review and confirm your booking.

You will receive a confirmation SMS after 2 hours from your request. Once received, you can download a voucher directly from the application containing your booking details including driver name and mobile number for convenience. 

Download the ZAPS Premium app now.

Apple Store

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Google Play

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Car types, and passenger/luggage restrictions

 

 

Travel Type  Card Type
  Complimentary rides per Month  Type of Car eligible for each card type  Car passenger & luggage restrictions
Domestic Airports  SAB MasterCard World Elite Exclusive  4

 First Class: Mercedes S-Class or BMW 7 series

Business class: Lexus-Hybrid or Lucid-Electric

Family: GMC, Yukon

 Mercedes S-Class or BMW 7 series up to 3 passengers with 2 mid-size bags & 1 small bag

Lexus Hybrid or Lucid Electric up to 3 passengers with 2 mid-size bags and 1 small bag

GMC Yukon, up to 4 passengers with 2 big bags and 2 small bags

Ford Taurus or BYD Electric, up to 3 passengers with 2 mid-size bags and 1 small bag
 SAB Visa Signature Credit Card  2

 Business Class: Lexus-Hybrid or Lucid-Electric

Family Class: GMC, Yukon
 SAB Emirates Infinite Credit Card
 SAB MasterCard World Premier Credit Card
 SAB AlFursan Black Mastercard
 SAB Visa Platinum Credit Card  1   Comfort class: Ford Taurus or BYD-Electric
 SAB Visa Platinum Advance Credit Card
 SAB MasterCard Platinum Credit Card
 SAB Visa Cashback Credit Card
 Travel Type Card Type
  Complimentary rides per year  Type of Car eligible for each card type  Car passenger & luggage restrictions
International Airports   SAB Premier Mastercard Credit Card 1 Lexus Sedan   up to 2 passengers with 2 mid-size bags and 1 small bag
SAB Emirates Infinite Credit Card 2
 SAB AlFursan Black Mastercard

 

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Global Airports

City

Airport

London - UK

London Heathrow Airport

Paris – France

Charles de Gaulle Airport

Istanbul - Turkey

Istanbul Airport

Cairo - Egypt

Cairo International Airport

New York - USA

John F. Kennedy International Airport

Washington DC - USA

Dulles International Airport

Los Angeles - USA

Los Angeles International Airport

Malaga - Spain

Málaga Airport

Madrid - Spain

Adolfo Suárez Madrid-Barajas

Barcelona - Spain

Josep Tarradellas Barcelona–El Prat Airport

Mallorca - Spain

Palma de Mallorca airport

Athens -  Greece

Athens International Airport

Phuket - Thailand

Phuket International Airport

 Bangkok -  Thailand

Suvarnabhumi Airport

Mumbai - India

Chatrapati Shivaji Maharaj International Airport

Delhi - India

Indira Gandhi International Airport

Hyderabad - India

Rajiv Gandhi International Airport

 

 

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Terms and Conditions
  1. Service usage:
    • The service is available locally in: Riyadh, Jeddah, and Dammam.
    • And internationally in: London, Paris, Istanbul, Egypt, USA, Spain, Greece, Thailand and India. 

    2. The service is valid until 30 September 2025

  2. Usage Guidelines:
    • Cardholders must download the ZAPS Premium app, register or log in, and complete the booking process.
    • The customer must ensure that their application store (app store and google play) is set to Saudi Arabia, as the application is exclusively available in the Saudi store)
    • Ride requests must be made at least 48 hours in advance.
    • The “ride” is defined as a one-way trip from the airport to the customer's location OR from the customer's location to the airport.
    • New bookings or changes must be made at least 48 hours before the scheduled ride.
    • Booking cancellation must be made at least 24 hours before the booking time.
    •  Any cancellation within 24 hours from the scheduled booking time will be considered as usage
    • The car type and monthly available rides will defer depending on each card type, please refer to the table below
    • By booking a service, the customer agrees to the service provider’s policy, and terms & conditions

  3. Restrictions:
    • Ride availability is subject to the number of passengers and luggage restrictions based on the selected car type.
    • The monthly ride allowance is non-transferable and resets at the start of each calendar month. Unused rides cannot be carried forward.
    • The number of rides varies between local and international airports. Please refer to the tables above for detailed information.
    • Global rides are calculated on a yearly basis, while the local rides are calculated on a monthly basis.
    • SAB Premier Credit Cardholders are entitled to 1 global airport transfer per year , and SAB AlFursan Black Mastercard, and SAB Emirates Infinite Credit Cardholders are entitled to 2 global airport transfers per year*
    • Available rides will be displayed on the ZAPS Premium App. If the yearly limit has been reached, no additional visits will be available.
    • The maximum distance between the airport and the select destination is 45KM
    • The availability of the service is not guaranteed, as it is served on first come basis.
    • *Yearly rides are determined by the Georgian Calendar.

  4. Confirmation Process:
    • Upon successful booking, you will receive an SMS confirmation. Once the SMS is received, you will be able to download the voucher from the ZAPS Premium mobile application which will include details of your booking as well as Driver name & Mobile number.
    • The booking is not confirmed unless an SMS is received from ZAP with the booking number
    • The bank is not liable for any incorrect information entered by the customer including but not limited to: flight number, date, or time if such errors result in the booking not being confirmed.

     

  5. Service Limitations:
    • SAB is not responsible for delays or cancellations caused by unforeseen circumstances, including traffic conditions, weather, or service provider limitations.
    •  SAB will not be liable to compensate for any missed flights, delayed drivers or any misfortunate event that happens that leads to any types of loss.

  6. Misuse of Service:
    • The Cardholder acknowledges that any form of misuse of promotional offers, including but not limited to the application of multiple primary or supplementary cards with the intent to exploit benefits, is strictly prohibited.
    •  The bank retains sole discretion to determine what constitutes misuse of offers, and reserves the right to take appropriate actions, which may include suspension or termination of some card benefits /offers to be benefited from the customer.

  7. Complaints and Disputes
    • Any issues with the service should be reported to ZAPS Premium via the in-app support.
    •  SAB is not directly responsible for operational issues but will ensure customer concerns are addressed.
    • In case of complaint, please contact us through the bank's digital channels
FAQs:

The service is available to SAB credit cardholders with eligible cards:

Domestic:

  • Mastercard World Elite Exclusive: 4 rides per month
  • SAB Emirates Infinite, SAB AlFursan black Mastercard, Visa Signature, SAB Premier: 2 rides per month SAB Advance Visa Platinum, SAB Visa Platinum, SAB Platinum Mastercard and SAB Visa Cashback:  1 ride per month

Global:

  • SAB Premier Mastercard Credit card: 1 time per year
  • SAB Alfursan Black Mastercard and SAB Emirates Infinite Visa credit card: 2 time per year

The service is currently available in Riyadh, Jeddah, and Dammam within KSA and in London, Paris, Istanbul, Egypt, USA, Spain, Greece, Thailand and India.

You can book the service through the ZAPS Premium mobile application. Download the app from the Saudi App Store, log in or register, and follow the steps to book your airport transfer.

You will need to provide:

  • City and car type.
  • Terminal number, flight number, and flight date/time.
  • Customer Location (pickup, drop-off)

Yes, there are certain restrictions:

 

In domestic airports:

  • Mercedes S-Class or BMW 7 series up to 3 passengers with 2 mid-size bags & 1 small bag
  • Lexus Sedan or Lucid Electric up to 3 passengers with 2 mid-size bags and 1 small bag
  • GMC Yukon, up to 4 passengers with 2 big bags and 2 small bags
  • Ford Taurus or BYD Electric, up to 3 passengers with 2 mid-size bags and 1 small bag

In global airports:

  • Lexus  Sedan up to 2 passengers with 2 mid-size bags and 1 small bag

Ride requests must be made at least 48 hours in advance.

Yes, through the ZAPS Premium application. But, the customer should reschedule at least 48 hours in advance and cancel at least 24 hours before the scheduled booking. 

You will receive an SMS confirmation once your request is approved. Once the SMS is received,  you can download a voucher from the application containing the driver’s details for your convenience.

Yes, there are restrictions based on the number of passengers and luggage, depending on the car type selected.

Any service-related issues should be reported to ZAPS Premium via the in-app support. SAB will ensure your concerns are addressed appropriately.

No, unused rides do not roll over and reset at the start of each calendar month.

No additional rides will be added, once the annual ride limit is reached.

No, each destination is calculated as a ride.

For further assistance, please contact SAB Customer Service on our digital channels or refer to the ZAPS Premium app for support.
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© SAB, Saudi Arabia. All Rights Reserved, 2025

 

Saudi Awwal Bank, a listed joint stock company, incorporated in the Kingdom of Saudi Arabia, with paid in capital of SAR 20,547,945,220, commercial registration certificate 1010025779, unified number 7000018668, Mailing Address: P.O. Box 9084, Riyadh 11413. National Address: 7383 King Fahad Branch Rd, 2338 Al Yasmeen Dist., 13325 Riyadh, Kingdom of Saudi Arabia, Tel. +966 11 4050677, www.sab.com, licensed pursuant to the Council of Ministers Resolution No. 198 dated 06/02/1398H and Royal Decree No. M/4 dated 12/08/1398H, and regulated and supervised by the Saudi Central Bank.